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Privicy policy
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Personal data
What are personal data?

“Personal Data” (hereinafter “PD”) are any data relating to you that make it possible to identify you directly or indirectly This can include your username, name, sex, date of birth, postal address or your email. To ensure optimal use of our services and, in particular, personalised services, you provide certain PD to the CFA. The provision of certain data is even essential in order to obtain certain services (e.g. purchasing tickets). This may therefore include usage data collected automatically when you connect to our website. We store information about your usage using a tracking method, such as a cookie.

Our promise

Stadsgardeville (hereinafter “SGV”), an organisation under public law with a social purpose, is responsible for the multidisciplinary organising of educational, cultural and artistic events.
We attach great importance to the respect and protection of your PD that we process in the performance of our public mission and services.

We undertake to process your PD in a fair, lawful and transparent manner as required by the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data (hereinafter “the Law”) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter “the GDPR”).
This Charter is in keeping with our desire to act in a fully transparent manner and to enable you to improve your user experience.

Who are we?

We act as Data Controller (hereinafter “DC”) for our productions, joint data controller for our co-productions and as a new data controller for the events of other external organisers and parties collaborate with SGV

Data Protection Officer
If you have any questions concerning your PD, please contact our Data Protection Officer at the following address:

What categories of PD do we process?

Your identification data
Such as your last name, first name, postal address, telephone number(s), email address(es), identity card, photo, images recorded, etc.

Date of birth
We are legally obliged to obtain parental permission for those under 13 years of age and these data are also necessary for age verification for certain events and to apply preferential rates.

Browsing data
Such as IP address, date and time of access, type of domain with which you connect to the Internet, your preferences, etc.

Sensitive data
We do not generally process data such as your sexual orientation, religious or political beliefs or data relating to your health or ethnic background

Payment and billing data
These data are retained to enable us to process orders and comply with our legal accounting obligations.

What do we do with your personal data?

Access management
Together with your Covid Save Ticket, we might ask you for your identity card when you visit the SGV exhibition to verify your date of birth. This enables us to ensure that the right rate was applied to you when you purchased your entrance ticket.

Market research
Satisfaction surveys or market research may be organised on a voluntary basis. You can, of course, choose not to take part.

The CFA combines the data you have provided with your usage of the site to optimise your browsing experience and to notify you of personalised offers by email.

What are Cookies?

Cookies are small text files sent to your browser so that it is recognized (“session cookie”). Cookies enable your actions and preferences to be remembered in order to facilitate your navigation of the website (“permanent cookies”). The cookies are stored on your hard drive. The cookies may be installed by the server of the website that you visit (first party) or by partners with which our website collaborates (third party). The cookies only read the information sent by the cookie. They do not have access to other

Which Cookies are used by
Essential Cookies

These first-party cookies are essential to the navigation of the website and are strictly only required for the provision of a service expressly requested by the user.

Functional and performance cookies

Google Tag Manager, Google Universal Analytics, Add This
These third-party cookies are used to collect information on the use that you make of the website in order to improve its content and to adapt it the our visitors’ requirements by improving its ease-of-use. The cookies installed for social media purposes allow visitors to share the content of the webpage visited on social media networks.

Advertising cookies

MetaPixel (Facebook)
These third-party cookies are used for marketing purposes, in particular to display targeted advertising and to evaluate the efficiency of an advertising campaign.

How can i delete my Cookies?

You can delete, deactivate or accept the website’s cookies at any time by configuring your browser settings. To find out how to delete, deactivate or accept cookies, visit your browser’s website via the following links: FirefoxChromeSafariInternet Explorer